ALL hair orders will require a SIGNATURE FOR DELIVERY WITH PROOF OF VALID IDENTIFICATION.
Orders can ONLY be processed via PayPal for everyone's security.
- All Hair Accessories, Quick Ship Bundles, Quick Ship Closures, Quick Ship Frontals, Ready To Wear Customized Wigs, Mink Lashes & Lash Essentials Products will ship out after 1-3 business days of processing.
- Please allow 4-15 business days for processing on all other Bundles, Closures, Frontals, and Wigs.
**ALL ORDERS OF $100+ REQUIRE SUBMISSION OF OUR ID VERIFICATION VIA REAL ID WITHIN 24 HOURS OR YOUR ORDER WILL BE CANCELLED. IT WILL APPEAR AT THE END OF CHECKOUT**
During holiday's and sales these timeframes may vary due to high productivity.
Business days are Monday-Friday from 9AM-5PM PST.
Weekends and holidays are not included in business days.
SHIPPING IS FREE!!
Shipping time is NOT included in the processing period. Shipping time occurs AFTER the processing period has finished.
(United States): 1-3 BUSINESS DAYS VIA USPS Priority Mail
(International): Not available at this time
Please expect delays during holidays.
ALL SALES ARE FINAL
Due to the nature of this product, refunds will NOT be issued.
Hair extensions cannot be resold after being handled or worn by the buyer.
Returns/Exchanges are not allowed.
Non Pre-Order items allow for cancellations ONLY during the processing period/ before your items are shipped.
NO CANCELLATIONS on Pre-Order items.
We are NOT responsible for any lost or stolen packages. You will NOT receive a refund for lost/stolen packages. Your order will NOT be replaced.
All orders will provide a tracking number and all hair orders will require a signature for release with proof of valid identification.
If you will not be at the delivery address provided on the expected arrival date/time provided, you can request to have your package held at your local USPS post office. Your package will NOT be delivered without a confirmation of receipt with a signature with proof of valid identification.